****** - Verified Buyer
4.5
UPDATE 8/3/21: first let me start by saying I was blown away by the superb customer service I received after previously submitting my review for these 3 packs of batteries (2 packs of Triple AAA and 1 pack of Double AA). I submitted what I THOUGHT was an honest review and only gave it 1 ? which in all fairness probably should have been a little higher to begin with, but due to other products I purchased around the same time not working as advertised, I may have taken all of my frustrations out on this product alone as I didn't have the time to review those products too.Now onto the phenomenal customer service I received and how the seller absolutely stands behind their products. Shortly after submitting my original review the seller reached out to me SEVERAL TIMES in hopes to learn exactly how I was using the batteries (the type of battery operated devices and products, what the battery specs were for those items, was I using the same charger to recharge all of them etc), and if I had tried to FULLY discharge them and RECHARGE them a few times, along with checking out a few other things to determine the culprit of problem, and additional tips to improve product performance. Please note that I DIDN'T reach out to them, they took it upon themselves to reach out to me after reading my in-depth review, and not only once, but numerous times when not receiving a response from me (because their emails were being routed to my spam folder, rather than my inbox). It was mere coincidence I discovered they had sent me the emails, as occasionally I'll briefly/quickly scroll through my spam msgs prior to deleting just in case something important (NOT SPAM) was somehow moved to my spam folder in error, as was the case here with all of the emails they had sent to me... They were very persistent in providing me with assistance with the goal to improve my customer experience using their products/rechargeable batteries. It's not very common to find, hear of, let alone experience stellar customer service such as this these days! So that alone increased my original review to a better review. Furthermore, they did a wonderful job in taking the time to make sure I was properly educated on the use of rechargeable batteries, and if truth be told, there was info I was previously unaware of!Next, they did send me replacements even though my return window had expired, and this time upon receiving them and PRIOR TO USING THEM THE FIRST TIME, I followed their recommendations over several days and there was definitely performance improvement... So in short, I'd have to say my initial low review was in part due to USER ERROR (my lack of knowledge pertaining to the use of rechargeable batteries), and the other part I believe due to defective batteries. I wanted to post an updated review in the meantime, asap. As I feel a sense of urgency to do so, after receiving the wonderful customer service that I received for this product without having to waste my valuable time to initiate it!!!! I did provide 2 pics showing EBL batteries and Duracell batteries charging properly on my EBL charger, which I later plan to use in the same exact battery operated products and take additional pics or possibly a short video of them side by side, to show the performance between the 2. I don't want this to appear as though I simply updated my review (providing a better review) for the mere fact of receiving replacement batteries or because of the stellar customer service alone, as there is nothing more irritating than incentive based reviews.... I will yet again update this review at a later time to show side by side results...These batteries are terrible!! I missed the return window by 2 days and so angry with myself for doing so... I bought 2 packs of the 1100mah AAA & 1 pack of their 2500mah AA batteries and I have to swap out these batteries every day or 2 at the most in all of my led flameless candles I use in my household at night for my elderly cats (1 with vision trouble). Whereas with generic CVS pharmacy brand and other store brands will last longer than these batteries... I have the EBL charger that I use to charge these batteries and my different store brand batteries and you can see the difference in performance between my old batteries and these new EBL batteries (I'm now stuck with) when inserted in led candles. As my old batteries after fully charged make the candles bright, but these batteries don't get those same led candles as bright as my old ones do! I would not recommend these batteries. I can only imagine how they perform in any other type of device considering their function in led candles!I love rechargeable batteries it's better then having to always buy a bunch of batteries that don't last but a few days with rechargeable batteries all you have to do is recharge them and the reuse them...These last almost as long as a duracell alkaline equivalent and considering 1000 charges it's a great value i use their aaa and aa batteriesThese batteries arrived without any charge. No problem. Charging time in an Energizer Charger [4 pak] took almost 10 hours. I am charging another 4 now. I will review how long it takes if any difference. Then will also review 2 at one time.Charging 2 AAA takes the same amount of time, 9.5 hours. Obviously they are not quick charge.Initially the clam box was difficult to open. But after you open it twice you have the hang of it. Release one clasp and pry it open, then the other clasp. Next observation is how long they last in use and stored. Will inform at a later date.Although these batteries have very good mAh capacity, they don't appear to last that long on low powered devices as clocks and thermometers. I have to charge them way more often than I would expect.I use these for literally everything in my house! The remote control, my automatic bathroom sprayer, my handheld shaver, my fiancé’s trimmer, everything!! They work for a very long time before needing to be recharged and I’ve never had an issue charging them. They even work in the heat as I use them in my portable, personal fans out at baseball games in the TN Summer heat!! I haven’t had any leakage or issue with them overheating! They work like a charm to power my fans to keep me cool! I couldn’t tell you when the last time I bought a disposable battery was and I surely couldn’t tell you when I will ever again! I swear by these things!! I love the colors and the longevity! They’re well worth every single cent!!!These are the best I have ever boughtQuit working after 3 charges. Upped my rating after being contacted and sent replacement batteries. Customer service is quite good.
